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After ticket/s have been purchased. There are three ways to claim tickets.

On App, website or email.

App:

1. Select my tickets tab
2. Select today, upcoming or past

Website:

1. Press on profile picture
2. Select my tickets
3. Tickets displayed on page

Email:

1. Tickets are sent to your email after being purchased

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Features:

1. Digital:
   • Cashless and Paperless
2. Wallet:
   • Load money from bank account/card to wallet
   • Withdraw money from wallet and deposit back into bank account/card ( takes 3-5 working days to reflect in account)
   • Event organizers, Vendors or any profile can pay money from wallet to wallet or pay money by Qr scan
3. Profile:
   • Pick a category your profile will belong to
   • Edit your profile info
   • Add photos, videos to your news feed
   • Chat with other profiles
   • Chat with event organizers
   • Enable/Disable live presence at events (privacy setting)
   • See wallet balance
4. Purchasing tickets:
   • Buy one or more tickets on app through bank account/card or wallet
   • Qr codes for tickets can be shared
   • Qr code gets scanned and you get access to events
   • Proof of payment gets sent to your email
5. Filter:
   • Type of event, Date, Time, Price, Distance and Location
6. Extra:
   • Rate and review events
   • Like and comment on pictures
   • Follow and Unfollow profiles
   • Search for profiles
   • Manage Scanners
   • View amount of attendances
   • Top trending venues
   • View ticket sales

More coming soon..

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1. Load money from bank account/card to wallet
2. Withdraw money from wallet and deposit back into bank account/card ( takes 3-5 working days to reflect in account)
3. Event organizers, Vendors or any profile can pay money from wallet to wallet or pay money by Qr scan
4. Wallet balance will always be available to see on your profile
5. Transactions can be tracked on the transactions tab

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Mobile App ticket purchasing

Download Location Ticket on Google Play and App Store

1. Sign up
2. Log in
3. Select the event of your choice
4. Select buy ticket
5. Select your payment method
6. Tickets is saved under "my tickets" tab

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Please review our refund policy which is in our terms and conditions by clicking here

* Return and Refunds policy: The provision of services by Location Ticket is subject to availability. In cases of unavailability, Location Ticket will refund the client in full within 30 days. A refund transaction fee will apply at R0,50 on every cancellation.

Cancellation of orders by the client will happen:

1. If the cancellation occurs more than 40 days prior to the event a 0% cancellation fee will apply, meaning a 100% refund will be given.
2. If the cancellation occurs more than 30 days prior to the event a 25% cancellation fee will apply.
3. If the cancellation occurs less than 30 days, but more than 7 days prior to the event a 50% cancellation fee will apply.
4. If the cancellation occurs less than 7 days prior to the event a 75% cancellation fee will apply.
5. In the event that you can provide us with documentary proof that a person in whose name a ticket was booked will not be able to attend the event because of his / her death or incapacity, we will not levy a cancellation fee in respect of that person’s ticket.

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1. Click on my my tickets
2. Select event date relevance.
3. Select event.
4. Click on drop down ticket category to open ticket.
5. Ticket can be shared to other devices.