Location Ticket (Pty) Ltd strives to ensure that our use of the Personal Information of data subjects is lawful, reasonable, and relevant to our business activities, with the ultimate goal of improving our offerings and your experience. 

This Privacy Policy sets out how we will treat your Personal Information whether provided by you to us or collected by us through other means in your ordinary use of our services, which includes access to our website (“the Website"). This Privacy Policy describes our approach and practices in respect of your Personal Information and our treatment thereof. 

This Privacy Policy must be read together with the Website terms and conditions and any other documents or agreements that describe the manner in which we, in specific circumstances, collect or process Personal information about you. This will enable you to understand the manner in which Location Ticket (Pty) Ltd will process your Personal Information. This Privacy Policy supplements such other documents and agreements, but does not supersede them and in the event of a conflict, the terms of the particular document or agreement will prevail. 


Location Ticket (Pty) Ltd may collect, acquire, receive, record, organise, collate, store, update, change, retrieve, read, process, analyse, use and share your Personal Information in the manner as set out in this Privacy Policy. When we perform one or more of these actions, we are "Processing" your Personal Information. 

"Personal Information" refers to private information about an identifiable natural or juristic person. Personal Information does not include information that does not identify a person (including in instances where that information has been anonymised). The Personal Information that we collect about you may differ on the basis of the services that you receive from Location Ticket (Pty) Ltd 

We may process various types of Personal Information as follows: 

Identity Information, which includes information concerning your name, username or similar identifier, marital status, title, date of birth, gender, race and legal status, as well as your identity number; 

Contact Information, which includes your billing addresses, e-mail addresses and telephone numbers;

Financial Information, which includes bank account and payment card details;
Technical Information, which includes your internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices  you use to access the Website; 

Usage Information, which includes information as to your access to and use of the Website, products and services;

Marketing and Communications Information, which includes your preferences in respect of receiving marketing information from us and our third parties, and your communication preferences.

Location Ticket (Pty) Ltd may also process, collect, store and/or use aggregated data, which may include historical or statistical data ("Aggregated Data") for any purpose. Aggregated Data may be derived from your Personal Information but is not considered Personal Information, as this data does not directly or indirectly reveal your identity. However, if we combine or connect Aggregated Data with your Personal Information in a manner that has the result that it can directly or indirectly identify you, we will treat the combined data as Personal Information, which will be managed in accordance with this Privacy Policy. 


We collect your Personal Information in three ways, namely: 

  • through direct or active interactions with you;
  • through automated or passive interactions with you; and 
  • from third parties. 


We will not intentionally disclose your Personal Information, whether for commercial gain or otherwise, other than with your permission or in the manner as set out in this Privacy Policy.  

Location Ticket (Pty) Ltd may share your Personal Information under the following circumstances: 

  • with our agents, advisers, service providers and suppliers that have agreed to be bound by this Privacy Policy or similar terms, which offer the same level as protection as this Privacy Policy; 
  • with our employees, suppliers, service providers and agents to the extent that they require such Personal Information in the provision of services for or to us, which include hosting, development and administration, technical support and other support services relating to the Website or the operation of Location Ticket (Pty) Ltd business. 
  • We will authorise any Personal Information processing done by a third party on our behalf,  amongst other things by entering into written agreements with those third parties governing our relationship with them and containing confidentiality and non-disclosure provisions; 
  • to enable us to enforce or apply any other contract between you and us; 
  • to protect our rights, property or safety or that of our customers, employees, 
  • contractors, suppliers, service providers, agents, brokers and any other third party
  • to mitigate any actual or reasonably perceived risk to us, our customers, employees, contractors, agents, brokers or any other third party
  • with governmental agencies, exchanges and other regulatory or self-regulatory bodies,  if required to do so by law or there is a reasonable belief that such is necessary for compliance with the law or with any legal process; 
  • the protection and defence of the rights, property or safety of Location Ticket (Pty) Ltd, or our customers, employees, contractors, suppliers, service providers, agents, brokers or any third party 
  • the detection, prevention and management of actual or alleged fraud, security breaches, technical issues, or the abuse, misuse or unauthorised use of the Website and contraventions of this Privacy Policy; and 
  • the protection of the rights, property or safety of members of the public 
    if you provide  false or deceptive information or misrepresent yourself, 
    we may  proactively disclose such information to the appropriate regulatory bodies and/or commercial entities). 



  • We store your Personal Information on our servers or those of our service providers.
  • We reserve the right to transfer to and/or store your Personal Information on servers in a jurisdiction other than where it was collected, or outside of South Africa in a jurisdiction that may not have comparable data protection legislation. 
  • If the location to which Personal Information is transferred and/or is stored does not have substantially similar laws to those of South Africa, which provide for the protection of Personal Information, we will take reasonably practicable steps, including the imposition of appropriate contractual terms to ensure that your Personal Information is adequately protected in that jurisdiction. 

Google Analytics


Location ticket uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate your use of the Location Ticket websites and compile reports for us on activity on the website.

Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using the Location Ticket websites, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

For more information on the cookie set by Google Analytics, including information on how to opt out please go to:


We take reasonable technical and organisational measures to secure the integrity of retained information and protect it from misuse, loss, alteration and destruction though the use of accepted technological standards that prevent unauthorised access to or disclosure of your Personal Information. 

We review our information collection, storage and processing practices, including physical security measures periodically, to ensure that we keep abreast of good practice. 

Despite the above measures being taken when Processing Personal Information, we do not guarantee that your Personal Information is 100% secure.

Location Ticket (Pty) Ltd has implemented procedures to address actual and suspected data breaches and undertakes to notify you and the relevant regulatory authorities of breaches in instances in which Location Ticket (Pty) Ltd is legally required to do so and within the period in which such notification is necessary. 


We may retain and Process some or all of your Personal Information if and for as long as:             

  • we are required or permitted by law or a contract with you to do so;
  • it is for lawful purposes that are related to our performance of our functions and activities; 
  • we reasonably require it for evidentiary purposes; or 
  • you agree to us retaining it for a specified further period. 

To determine the appropriate retention period for Personal Information, Location Ticket (Pty) Ltd will consider, among other things, the nature and sensitivity of the Personal Information, the potential risks or harm that may result from its unauthorised use or disclosure, the purposes for which we process it and whether those purposes may be achieved through other means. 


In accordance with applicable legislation and the rules of Location Ticket (Pty) Ltd, Location Ticket (Pty) Ltd will take all necessary steps to ensure that the persons responsible for the maintenance of your Personal Information do so in a manner that ensures that it is accurate, complete, not misleading and is up to date. 

It is your responsibility to advise Location Ticket (Pty) Ltd or the persons responsible for the maintenance of your Personal Information should any of Personal Information we have about you is incorrect, incomplete, misleading or out of date, by notifying us at the contact details set out below 


Data protection laws may confer certain rights on you in respect of your Personal Information, which may include the right to: 

Request access to your Personal Information (commonly known as a “data subject access request”), thereby enabling you to receive a copy of the Personal 
Information retained about you. 

Request the correction of your Personal Information, in order to ensure that any incomplete or inaccurate Personal Information is corrected. 

Request erasure of your Personal Information, where there is no lawful 
basis for the retention or continued processing of it. 

Object to the processing of your Personal Information for a legitimate
interest (or those of a third party) and there is something about your
particular situation which makes you want to object to processing on 
this ground as you feel it impacts on your fundamental rights and 

Request restriction of processing of your Personal Information. This enables you to ask Location Ticket (Pty) Ltd to suspend the processing of your Personal Information in limited circumstances, which may differ by jurisdiction. 


This Privacy Policy may be amended from time to time and we will take reasonably practicable steps to inform you when changes are made. Without limiting the manner in which we may inform you, it could be that such notification may be by way of e-mail (if you provide your e-mail address when you register to use the Website), a "pop-up" notification on the Website, or a notification when you access the Website. 


The Website and Location Ticket (Pty) Ltd’s services are not targeted at people under the age of 18. We will not knowingly collect Personal Information in respect of persons in this age group without express permission to do so. 


When you register to use the Website, you agree to receive marketing communication from us. 

You may refuse to accept, require us to discontinue, or pre-emptively block any approach or communication from us if that approach or communication is primarily for the purpose of direct marketing (“direct marketing communications”). 

You may opt out of receiving direct marketing communication from us at any time by requesting us (in the manner set out in the communication or by contacting us at the contact details set out below) to desist from providing any direct marketing communication to you. 

If you have chosen to opt out, we may send you written confirmation of receipt of your opt out request (which may be in electronic form), and will thereafter not send any further direct marketing communication to you. Please note that you may continue to receive communication from Location Ticket (Pty) Ltd that is not marketing related, such as that which pertains to matters of a regulatory nature. 


This Privacy Policy does not apply to the websites of any other parties, or the applications, products or services, such websites advertise and which may be linked to the Website, or websites that link to or advertise the Website. Location Ticket (Pty) Ltd is not responsible for the privacy practices of such third party websites. 

We advise you to read the privacy policy of each third party website and determine whether you agree to the privacy practices and policies of such third party websites, as these third party websites may also be collecting or sharing your Personal Information. 


This Privacy Policy is governed by South African law. 

If any provision of this Privacy Policy is determined to be illegal, void or unenforceable due to applicable law or by order of a court of a competent jurisdiction, it shall be deemed to be deleted and the continuation in full force and effect of the remainder of the provisions will not be prejudiced. 


If you have any questions or concerns arising from this privacy policy or the way in which we handle personal information, please contact us